An Interview With ProRealTime

1.    What is your name and position in the company?

Federica Parigi, Marketing and Communication Manager

2.       What is your professional background?

Masters degree in marketing. Bachelor’s degree in Business & Economics.  Previously I was a Marketing and Communication manager in an imaging software company.

3.       Could you please describe the solutions your company offers for the Forex market?

ProRealTime.com offers one of the most complete web-based workstations. Traders can connect from any computer with internet access to access their personalized charts. 
Flexibility, ease-of-use and innovation are our key to success. 
Forex traders will appreciate having all the tools needed to trade the currency market in a unique workstation: charts with historical and intraday data, cutting-edge drawing tools for chartist analysis, market scans, backtesting and real-time customizable alerts. Hundreds of technical indicators are available in ProRealtime, but traders can also create custom indicators.
Lately, we have focused on developing breakthrough technology to reduce traders’ time and effort to analyze the market. The result is the ProRealTrend module, providing automatic support and resistance lines, including horizontal and oblique lines, for most securities and timeframes available in ProRealTime.
Moreover, with ProRealTime traders can always keep an eye on the global market thanks to our worldwide market coverage, including stocks, indices and futures.

4.       What kind of training is needed in order to use your software?

ProRealTime is very intuitive and easy-to-use, and these are characteristics traders like very much in our workstation. Hence, no training is really required. 
To help users go deeper in the software experience, we created online training sessions that members of our community can access for free. For whom who do not have time to attend online trainings, 56 video tutorials are available in English, French, Italian German and Spanish.
Users are free to create an account on our website to try out our workstation.

5.       Who is your targeted audience?

Both beginners and experienced traders and investors.
Experienced traders find in ProRealTime all of the tools needed to analyze the market and put into practice their strategies. We actively listen to requests of our community, which we sometimes use to develop new features.
But ProRealTime is also a good choice for beginners or hobbyist traders, since access with end-of-day data is completely free. Video tutorials, help documentation and an intuitive interface certainly help beginners make their first steps towards trading in the financial markets.

6.       Who are your main competitors in the Forex Software market?

Users that come to ProRealTime.com are mainly previous users of charting software offered by brokers or other premium charting services. They are looking for an independent and comprehensive workstation to replace or complete their current arsenal of tools for trading.

7.       What are the main advantages you have over your competitors?

ProRealTime’s worldwide market coverage, its cutting-edge tools for chartist analysis and technical analysis and its ease of use certainly constitute the reason why a growing number of traders choose our solution. Besides, our competitive price structure makes ProRealTime the best value for the money.
Having a web-based platform, working on most operating systems, means that we can concentrate 100% of our development resources on it. As a result, we keep improving our product and services, more rapidly than if we had to develop for each OS.
 
8.       What operating systems support your applications?

ProRealTime runs on Windows, Macintosh and Linux. 
ProRealTime is very convenient for traders who want to use an operating system other than windows. Also, as it is web-based, users will appreciate being able to access personalized charts from different computers without having to download an application and redo the setup on a different computer.

9.       What  kind of support do you offer to your clients?

In order to provide clients with the most appropriate and complete answer in real-time, we make as many support resources as possible available on our website.  Video Tutorials, online training, user manual and FAQ sections are constantly available for members of our community. But most important, our traders know that they can write to us for any matter and get an answer quickly from highly competent support person..
Programming support is also provided for real-time subscribers of ProRealTime.com. If a real-time subscriber is having trouble writing a customized indicator, backtest or market screening program, we offer a free programming help service via our website.

10.   Would your software solutions work for beginners as well?

Yes.  ProRealTime is an excellent choice for beginners: they can start analyzing financial markets with free access to end-of-day data. ProRealTime’s ease-of-use and flexibility make the beginning trader feel comfortable with the workstation. Then user can ask for a free trial with real-time and intraday charts, before deciding whether to go to the next step.